Reference

How 123moi Handles Your Personal Information

This page tells you exactly what data 123moi collects when you open an account, fund it through PayPal, Venmo, or Play+, and play in eligible states. We keep it plain — no legal fog, no surprises.

Account data protectedPayment info handled securelyYour rights, clearly statedNo data sold to third parties
123moi How 123moi Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

We apply encryption across account sessions and payment flows — whether you're funding via PayPal, Venmo, or Play+. Cookies are used to keep your session active and to remember preferences like your last game or lobby view. You can manage cookie settings through your browser at any time. Account security relies on password hashing and, where available, two-step verification at login.

Encryption on All Sessions

Every account session — from login through payment confirmation — runs over encrypted connections. Your PayPal and Venmo transaction details are never stored in plain text on our servers.

Cookie Use and Control

We use session cookies to keep you logged in and functional cookies to save your lobby preferences. You can block or clear cookies in your browser settings without losing your account data.

Data Retention by State Law

Retention periods follow the legal requirements of your eligible state. Non-required data tied to a closed account can be flagged for deletion by contacting support directly.

Who to Contact for Changes

To correct your stored details or request a full data export, reach out via live chat or email. We process these requests within the timeframe your state's applicable law requires.

REACH OUR TEAM

Contact Us About Your Privacy

If you have a question about how we use your data, want to request access to your records, or need to flag a concern, our support team handles privacy requests directly. Reach us through live chat inside your account, by email, or through the in-app help form on mobile. We aim to respond to data-access requests within the timeframe required by applicable state law.

Live Chat Open the chat widget inside your account dashboard to reach a support agent. This is the fastest path for urgent privacy or data questions.
Email Support Send your data request or privacy concern to our support address. Include your registered email so we can locate your account record quickly.
In-App Help Form On mobile, tap the Help section in your account menu to submit a privacy request. Responses are sent to your registered email address on file.

Common Questions About Your Data at 123moi

Real questions we hear from players in eligible states about how their account data is stored, shared, and protected — answered straight.

We collect your name, date of birth, email address, and identity-verification documents. If you fund via PayPal or Venmo, we store the account reference tied to that transaction, not your full credentials.

Payment details are passed only to the relevant payment processor to complete your transaction. We do not share your PayPal or Venmo data with advertisers, affiliates, or any unrelated third party.

Submit a data-access request through live chat or by emailing our support team with your registered email. We'll respond within the window required by your eligible state's applicable law.

Yes. After closing your account, you can request deletion of non-required records. Some data must be retained under state law, but we'll tell you exactly what falls into that category.

We use session and functional cookies to keep your account active and save lobby preferences. You can manage or block them in your browser settings; this won't affect your stored account data.

Retention periods depend on the legal requirements of your eligible state. For most account records, data is kept for several years after your last session, then deleted or anonymized.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.